SHIPPING POLICY

We provide hand delivery to Richmond Hill, Markham, Aurora, Vaughan, North York, Scarborough and Toronto. Delivery charge will be applied at checkout. We provide free delivery within 15KM. Our delivery time is between 1pm-5pm Monday to Saturday, 11am - 1pm on Sunday. Daily delivery route is arranged according to the region and the best route, so the delivery time cannot be specified. If you require the flower in the morning, we recommend you choose delivery one day in advance. Same day deliveries can be made if your order is placed before 12:00pm. Please contact us via email info@wfloral.com or simply call us at 647-294-6664 for more inquiries. 

**For condo recipients, we require recipients to be home for receiving flowers or inform the front desk for collection. If the front desk refused fresh flowers, extra delivery charge will occur for second attempt delivery.

RETURN POLICY

Your satisfaction is guaranteed. We will happily replace your purchase or give you a store credit if you are not completely satisfied with your purchase. All our fresh products are highly perishable. Please contact us within 12 hours of receipt of your order for any return issues. 

All specialized item or customized products are non refundable. 

WHOLESALE INQUIRIES

For any wholesale inquires, please email us at info@wfloral.com